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Shipping Costs / Delivery Time

All our packages are dispatched by German Post/DHL for the following costs:

Flagge DeutschlandFlagge Deutschland  Germany ___________________________________________________________ 4,50 €  
Shipping time: 1 to 3 working days, Delivery from Monday – Saturday    
 
Flagge Austria   Austria ____________________________________________________________ 6,90 € 
Shipping time: 2 to 4 working days, Delivery from Monday – Friday
   
Flagge EU  Other European Countries _____________________________________________ 6,90 € 
Shipping time: 3 to 7 working days, Delivery depending on country,
usually Monday-Friday 
   
Flagge Schweiz Flagge Norwegen Flagge Liechtenstein  

Switzerland, Norway, Liechtenstein***_________________________ 16,90 €
Shipping time: 5 to 7 working days, Delivery from Monday – Friday 
 



How long does it take until you receive your order?

The delivery time depends on the availability of products and on the country to which the order will be sent.

Please note the information about the delivery time at the product pages!
 
 
1. „Ready for Shipment within 24 Hours“
If the delivery information at the product pages notifies „Ready for Shipment within 24 Hours“ it means that your order will be prepared for shipment within 24 hours (only valid on working days, except saturdays) after we have received your order. After that your package will be handed to our courier service. Please note that you need to calculate this time on top of the shipping time.
 
Delivery Time = Processing Time + Shipping Time
 
For all payment methods the rule “Ready for Shipment withing 24 Hours” applies after payment reception.
Please note that we can process orders made by PayPal and Sofortüberweisung (direct transfer) more quickly, as we receive your payment directly. For payment made by bank transfer we have to wait until the payment reaches our bank account. This can take up to 5 working days. We can only dispatch your order once we have received the money on our account. Please consider this processing time for your delivery.
 
 
2. "Item currently not available, delivery time 3-5 weeks"
If the delivery information notifies "Item currently not available, delivery time 3-5 weeks" it means that this item is currently not in stock, but you can still order this item as usual. The delivery time for this article will then be 3-5 weeks.
 
 
As soon as we have handed your package to our courier service, you will receive an E-mail notification.
 
If an item that you have ordered is no longer available we will get in contact with you immediately. In that case of course your invoice amount will be refunded.
If a partial shipment conduces to a faster processing, we reserve the right to separate your delivery at no additional costs if that is reasonable for you. The shipping costs will only be charged once and there will be no additional costs for you if your order will be delivered separately.


 

*** New: VAT – free shopping:

Export deliveries to third party countries/ non EU-Countries (Norway, Switzerland, Liechtenstein) will be charged without the German VAT (value added tax) of 19%. If you live in one of these countries, you can directly order without VAT in our online shop.

How it works:
1. You want to see all prices without VAT (net prices) while ordering in our online shop? Then you have to first log in as customer. In case you enter an address from Norway, Switzerland or Liechtenstein during the administration process, only the net prices will be indicated in our online shop while shopping. Please notice that you always have to be logged in to be able to see prices without VAT.

2. Do you think it is fine enough to see the final sum exclusive of VAT at the end of your order placement? Then you can simply shop as guest without the need to log in first. On the last page of the ordering process the prices you have to pay will automatically turn into net prices in case you enter a shipping address to Norway, Switzerland or Liechtenstein.

Please note:
When importing goods into a third party country, all goods are subject to import duties and are customable and taxable at the expense of the recipient. The shipping package will include your invoice with net prices of your order. The duties and taxes will then be declared by the corresponding customs office. Those duties are raised upon the import regulations of the country of destination. For more information, please, contact the relevant customs office.

Customers from Switzerland have to pay the CH-added tax of 8% on the net value of the goods by themselves.